Product Support Specialist
2 weeks ago
Job Description:
- To provide prompt and qualified repair support (repair advice) to the dealership network
- On-site diagnosis and repair of problem vehicles, work closely with workshop staff
- To submit repair inquiries to the manufacturer with all necessary follow-ups
- Review and coaching of technical workshop topics
- Active data recording and evaluation as well as detection of new field errors with detailed analyses, field monitoring
- Ensure sustainable improvement in technical service processes
- Ensure all work carried out comply with safety and quality requirements.
- Coordinate with other departments on a variety of projects.
- Any other duties that may be assigned from time to time.
Job Requirements:
- Diploma in Automotive engineering or similar discipline preferred.
- Minimum 3 years of relevant experience in the automotive industry preferred.
- Excellent interpersonal skill and communication skills
- Team player
Working Location: 55 Ubi Road 1 Singapore Audi Service Centre)
Working Hours:
Mondays to Fridays: 0830hrs to 1800hrs
Alternate Saturdays: 0830hrs to 1230hrs
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