
Senior Contract Administration Officer, Retail Business
3 days ago
1-year Contract via Agency
We are seeking dedicated professionals to oversee contract administration, ensuring that all contract documentation and operational processes are aligned with our operational plan and business policies. This role involves managing a variety of customer contracts and includes the following responsibilities:
Job Responsibilities:
- Overseeing/ manage contract matters, including reviewing contracts, account setup. contract activation and termination, vetting summaries, and maintaining physical contract documentation
- Managing meter-related tasks such as setup, activation, deactivation, and removal
- Ensuring compliance with audit requirements and retail policies
- Liaising and managing communication with external parties like MSSL and PowerGrid on customer-related issues
- Maintaining databases, including SAP, customer portals, and department mailboxes
- Supervising junior staff and ensuring that operational workflows and manuals are in place for staff training
- Administering and implementing processes in compliance with EMA and MSSL requirements
- Reviewing work processes to simplify, standardize, and automate them
- Handling ad-hoc projects as assigned
- Assist in new system processes and documentations
Minimum Requirements:
- Degree in any discipline
- Min 3 years related working experience/ Fresh graduates are welcome to apply
- Proficiency in Microsoft Office - Excel & Word
- Meticulous, good interpersonal & problem-solving skills
- Good communication skills
- Fast learner who can work independently while maintaining a team-oriented mindset
This position is based in Tuas Power HQ at Somerset.
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