E-Commerce Manager
3 days ago
About FeetCare
FeetCare is a leading Singapore-based foot health brand specializing in orthotic insoles, bunion correctors, and foot wellness solutions. Our mission is to help people walk comfortably and live pain-free through innovative products and personalized advice.
We are expanding our online presence and seeking a dedicated E-Commerce Manager to oversee and grow our digital sales channels across multiple platforms.
Job Summary
The E-Commerce Manager will be responsible for managing and optimizing all FeetCare online sales platforms — including Shopee, Lazada, Amazon, TikTok Shop, WooCommerce, and Decathlon Marketplace.
This role focuses on ensuring platform performance, maintaining accurate listings, monitoring sales data, and developing new e-commerce opportunities. The role will also support offline branding activities such as pop-ups and roadshows, as well as graphic design for e-commerce materials like posters and banners.
Key ResponsibilitiesE-Commerce Operations
- Manage daily operations across all FeetCare e-commerce platforms (Shopee, Lazada, Amazon, TikTok Shop, WooCommerce, Decathlon).
- Maintain accurate and engaging product listings, images, and descriptions.
- Monitor pricing, promotions, and campaign performance to maximize conversion and sales.
- Coordinate with the operations and inventory teams to ensure timely order fulfillment and stock accuracy.
- Track platform KPIs (sales, traffic, conversion rates, reviews) and prepare regular performance reports.
- Stay updated on marketplace policies, trends, and promotional opportunities.
Platform Development & Optimization
- Identify and onboard new digital marketplaces or partnerships to expand online reach.
- Continuously improve user experience and product visibility on each platform.
- Collaborate with the marketing team to align campaigns and ensure consistent branding.
- Conduct basic A/B testing or listing improvements to enhance conversion performance.
Offline Branding & Outreach
- Plan and coordinate pop-up events, roadshows, and health fairs to promote FeetCare products.
- Work with event organizers, malls, and internal teams for smooth execution.
- Collect customer feedback from events and recommend improvements to enhance brand engagement.
Creative & Design Support
- Design or edit marketing materials such as banners, posters, and collaterals.
- Ensure all visual assets are aligned with FeetCare's brand identity and tone.
- Liaise with printers when needed.
Qualifications
- Diploma or Degree in E-Commerce, Business, Marketing, or a related field.
- Minimum 2–3 years of hands-on experience managing e-commerce platforms (Shopee, Lazada, or equivalent).
- Strong attention to detail, with good analytical and organizational skills.
- Familiar with WooCommerce or Shopify backend operations preferred.
- Basic proficiency in graphic design tools (Canva, Photoshop, or Illustrator).
- Knowledge of e-commerce analytics, marketplace operations, and online merchandising best practices.
- Self-driven, resourceful, and able to work independently with minimal supervision.
What We Offer
- Competitive salary and sales commission
- Opportunity to manage multiple leading e-commerce platforms for a growing local brand.
- Exposure to both online and offline retail strategies.
- Supportive work environment with opportunities for growth and learning.
Job Types: Full-time, Permanent
Pay: $3, $4,000.00 per month
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
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