E-Commerce Manager

3 days ago


Singapore FeetCare Pte Ltd Full time $60,000 - $120,000 per year

About FeetCare

FeetCare is a leading Singapore-based foot health brand specializing in orthotic insoles, bunion correctors, and foot wellness solutions. Our mission is to help people walk comfortably and live pain-free through innovative products and personalized advice.

We are expanding our online presence and seeking a dedicated E-Commerce Manager to oversee and grow our digital sales channels across multiple platforms.

Job Summary

The E-Commerce Manager will be responsible for managing and optimizing all FeetCare online sales platforms — including Shopee, Lazada, Amazon, TikTok Shop, WooCommerce, and Decathlon Marketplace.

This role focuses on ensuring platform performance, maintaining accurate listings, monitoring sales data, and developing new e-commerce opportunities. The role will also support offline branding activities such as pop-ups and roadshows, as well as graphic design for e-commerce materials like posters and banners.

Key ResponsibilitiesE-Commerce Operations

  • Manage daily operations across all FeetCare e-commerce platforms (Shopee, Lazada, Amazon, TikTok Shop, WooCommerce, Decathlon).
  • Maintain accurate and engaging product listings, images, and descriptions.
  • Monitor pricing, promotions, and campaign performance to maximize conversion and sales.
  • Coordinate with the operations and inventory teams to ensure timely order fulfillment and stock accuracy.
  • Track platform KPIs (sales, traffic, conversion rates, reviews) and prepare regular performance reports.
  • Stay updated on marketplace policies, trends, and promotional opportunities.

Platform Development & Optimization

  • Identify and onboard new digital marketplaces or partnerships to expand online reach.
  • Continuously improve user experience and product visibility on each platform.
  • Collaborate with the marketing team to align campaigns and ensure consistent branding.
  • Conduct basic A/B testing or listing improvements to enhance conversion performance.

Offline Branding & Outreach

  • Plan and coordinate pop-up events, roadshows, and health fairs to promote FeetCare products.
  • Work with event organizers, malls, and internal teams for smooth execution.
  • Collect customer feedback from events and recommend improvements to enhance brand engagement.

Creative & Design Support

  • Design or edit marketing materials such as banners, posters, and collaterals.
  • Ensure all visual assets are aligned with FeetCare's brand identity and tone.
  • Liaise with printers when needed.

Qualifications

  • Diploma or Degree in E-Commerce, Business, Marketing, or a related field.
  • Minimum 2–3 years of hands-on experience managing e-commerce platforms (Shopee, Lazada, or equivalent).
  • Strong attention to detail, with good analytical and organizational skills.
  • Familiar with WooCommerce or Shopify backend operations preferred.
  • Basic proficiency in graphic design tools (Canva, Photoshop, or Illustrator).
  • Knowledge of e-commerce analytics, marketplace operations, and online merchandising best practices.
  • Self-driven, resourceful, and able to work independently with minimal supervision.

What We Offer

  • Competitive salary and sales commission
  • Opportunity to manage multiple leading e-commerce platforms for a growing local brand.
  • Exposure to both online and offline retail strategies.
  • Supportive work environment with opportunities for growth and learning.

Job Types: Full-time, Permanent

Pay: $3, $4,000.00 per month

Benefits:

  • Employee discount
  • Flexible schedule

Work Location: In person



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