Client Relationship Manager

1 day ago


Remote, Singapore LUCKY365 CONSULTING LIMITED CORP. Full time $2,940 - $29,440 per year

Job Responsibilities

  • Serve as primary liaison to develop and maintain positive relations with key customers/accounts to ensure customer satisfaction and loyalty.
  • Plan, lead, execute, and monitor the effectiveness of sales strategy to increase sales and profitability.
  • Analyse customer data and sales trends to identify opportunities for growth and improvement.
  • Generate existing and new sales for assigned accounts and expedite accounts receivable.
  • Develop and maintain long-term relationships with vendors and suppliers.
  • Develop and implement customer service initiatives, events, and activities (i.e., Customer loyalty programs).
  • Monitor customers' feedback and address relevant issues or concerns.
  • Effectively lead and manage the team to achieve assigned sales targets and performance targets within the specified timeline.
  • Manage monthly budgets and negotiate contracts and pricing for key accounts.
  • Promote and sell products/services/solutions to existing or potential customers.
  • Highlight and escalate to the management identified risks that could adversely impact the client, company, or the team.

Requirements

  • Bachelor's Degree in Business Administration or related field
  • Minimum 3 years of experience and above in Sales and Account team management
  • Strong communication, negotiation, and presentation skills
  • Proven experience in managing Key Accounts and excellent stakeholder management
  • Able to thrive and adapt to dynamic environments and changing priorities
  • Proficiency in Microsoft Office
  • Excellent written and verbal communication (English/Mandarin)

Job Type: Full-time

Pay: $1, $2,440.00 per month

Work Location: Remote



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