Admissions Manager

An exciting opportunity has arisen for an Admissions Manager to join a leading international school in Singapore on a full-time maternity cover contract. This role is perfect for someone who thrives on building meaningful connections, delivering exceptional personalised experiences, and supporting families through one of the most important decisions they will make.

Keywords: admissions, student recruitment, relationship management, enrolment support

What you'll do:

As an Admissions Manager, you will immerse yourself in the daily life of the school community by serving as the first point of contact for prospective families.

• Develop strong personal rapport with prospective parents and students by understanding their unique backgrounds, needs, and aspirations to provide a highly personalised admissions experience.
• Conduct thorough pre-visit surveys to gather detailed information about each family's requirements, enabling you to tailor your approach for every interaction.
• Deliver engaging one-to-one and group tours of the school campus, answering questions with empathy and clarity during post-tour consultations.
• Provide thoughtful follow-up after visits to maintain ongoing relationships with families and support them through each stage of the application process.
• Represent the school as a brand ambassador at recruitment events, open days, webinars, exhibitions, and information sessions both locally and internationally.
• Build lasting partnerships with key community stakeholders including agents, affiliates, and influencers to enhance student recruitment efforts across various markets.
• Support student recruitment agents in assigned countries by sharing insights and facilitating effective communication between all parties involved.
• Assist families throughout the entire application journey from initial enquiry through to successful enrolment, ensuring all queries are addressed promptly and compassionately.
• Collaborate closely with internal teams such as Marketing, Enrolment, teaching staff, and external vendors to ensure seamless delivery of admissions services.
• Uphold the highest standards of child safeguarding by adhering strictly to relevant policies and procedures at all times.

What you bring:

To excel as an Admissions Manager, your background should reflect substantial experience engaging directly with customers or clients, preferably within educational or similarly service-oriented sectors.

• A degree-level qualification in a relevant field provides you with foundational knowledge essential for success in this role.
• At least three years of proven sales or customer service experience within a business-to-consumer environment equips you with practical skills for engaging diverse audiences.
• Direct experience in highly personalised B2C settings-ideally within education or related industries-demonstrates your ability to adapt approaches based on individual client needs.
• Exceptional verbal communication skills enable you to present confidently in both one-on-one meetings and group settings while addressing complex queries effectively.
• Outstanding written communication abilities ensure that all correspondence with families is clear, empathetic, and professional at every stage of the admissions process.
• Proficiency using CRM systems allows you to manage enquiries efficiently while maintaining accurate records throughout each applicant's journey.
• Demonstrated relationship management skills help you foster trust with prospective families as well as internal stakeholders across departments.
• Experience working within multicultural environments means you are sensitive to cultural nuances when interacting with international clients.
• A results-oriented mindset drives you towards achieving targets set by the school while always prioritising positive outcomes for students and families.

What sets this company apart:

This institution stands out as a beacon of excellence within Singapore's international education landscape due to its unwavering commitment to safeguarding children's welfare alongside academic achievement. Staff members benefit from an inclusive culture where diversity is celebrated-not just among students but also within teams-creating an environment rich in learning opportunities from different perspectives. Above all else, this is a place where your contributions truly matter: every successful enrolment represents another child empowered by world-class education delivered within a safe nurturing community.

What's next:

If you are passionate about making a difference in the lives of students and families while advancing your career within an inspiring educational setting, apply today by clicking on the link provided.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R Eleanor Tan