Regional Account Manager

2 days ago

Central Region, Singapore People Profilers Pte Ltd Full time $92,000 - $120,000 per year

·       Remote position

·       Salary range: up to $92,000 pa

·       Must be familiar with Regional HR Services

Job Responsibilities:

·       Build, maintain, and execute and Account Strategy covering customer satisfaction and business growth objectives for each account.

·       Maintain an accurate forecast for incoming and outgoing revenues within your book of business.

·       Document all customer interactions and activities in Salesforce and internal applications where applicable, as well as opportunities and risks.

·       Develop second-tier clients into key accounts.

·       Monitor and be aware of competitors' product and service strategies.

·       Serve as the primary point of contact for all strategic matters related to assigned global and regional accounts.

·       Coordinate and align with internal stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).

·       Navigate and manage complex client structures, including global escalation paths and issue resolution frameworks.

·       Lead regular account reviews, ensuring service delivery meets contractual expectations and performance metrics.

·       Collaborate with internal teams (Operations, Compliance, Product, Finance, and Sales) to ensure a unified approach to client management and solutions delivery.

·       Proactively identify opportunities for account expansion and service optimization.

·       Present confidently to senior and C-level stakeholders across various regions and cultures.

Job Requirements:

·       Preferably 2+ years of experience in account management or client success roles

·       Minimum of 5 years working experience

·       Bachelor's degree in Business or equivalent

·       Proven experience working within or managing accounts for multinational corporations (MNCs).

·       Strong understanding of MNC structures, communication protocols, and escalation matrices.

·       Exceptional interpersonal and communication skills, with experience engaging and influencing C-level executives across countries and cultures.

·       High degree of problem-solving ability and strategic thinking.

·       Comfortable managing priorities across APAC, and occasionally engaging with stakeholders from EMEA, US, and LATAM.

·       Preferably has prior regional exposure; if not, must be willing and comfortable collaborating with diverse internal and external stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Alternatively, you may wish to email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore 049705

Tel:

Consultant in charge: So Boon Shyen, Debbie

EA Licence Number: 02C4944

Registration Number: R1111376

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