Senior / Patient Service Associate, Emergency Dept Ops (6-month contract)

2 weeks ago

East Region, Singapore Changi General Hospital Full time $35,000 - $45,000 per year

Registration & Admission

  • Perform accurate registration for Emergency Department patients
  • Manage billing for patients including payment & deposit collection
  • Conduct financial counselling for patients / next-of-kin (NOK) who require admission to the hospital
  • Assist patients / NOK / general public on general enquiries over the counter or through telephone
  • Any other duties assigned from time to time

Bed Management

  • Perform bed reservation for patients who require admission which includes bed search and assignment according to department protocol and policy.
  • Monitor and manage the bed waiting time for patients in order to meet the department's Key Performance Indicator (KPI)
  • Liaise with clinicians and inpatient nursing for bed related matters
  • Generate daily report and information for dissemination to the relevant stakeholders.
  • Any other duties assigned from time to time

Requirements:

  • GCE 'N'/ 'O' / 'A' Level, NITEC, Higher NITEC or Diploma in any relevant discipline
  • 1 to 2 years of working experience, preferably in healthcare industry
  • Candidates with no prior experience are welcome to apply
  • Good interpersonal & communication skills
  • Proficient in Microsoft Office applications

Working Schedule:

  • Must be able to perform 3 rotating shifts (including weekends and Public Holidays)
  • 7am – 2.30pm (morning) / 2pm – 9.30pm (afternoon) / 9.15pm – 7am (night)

  • Snr / Patient Service Associate / Executive, Emergency Dept Ops (1-yr contract)

    2 weeks ago

    East Region, Singapore Changi General Hospital Full time $40,000 - $60,000 per year

    Responsibilities:Transfer Coordination and Bed ManagementMonitor and manage admitted patients whose inpatient beds have been cleaned and ready for occupationLiaise with Portering services and nursing for the transfers of inpatients from ED to their respective wardsPerform data entry and reporting for patient transfer KPIAssist to perform bed reservation for...

  • Patient Service Associate

    5 days ago

    Central Region, Singapore CELECTI PTE. LTD. Full time $35,000 - $45,000 per year

    Patient Service Associate (6 Months Contract – Extendible)** Multiple locations available** Conducive working environment** Opportunities for career growthA well-established and leading Healthcare company is looking for passionate and service-oriented individuals to join us in delivering accessible, affordable, and quality healthcare. In this role, you...

  • Patient Service Associate

    1 week ago

    Jurong East, Singapore MCI Career Services Pte Ltd Full time $21,600 - $32,400 per year

    Position: Patient Service Associate Location: Jurong East (Nearest MRT / Accessible Location) Department: Cardiac Diagnostic Services Salary Range: $1,800 – $2,700/month Benefits:AWS (13th Month Bonus)Performance Bonus (2–3 months)Career Stability & Development Opportunities Work Schedule:5-day work week (Mon–Fri)Total: 42 hours/weekStaggered hours:...

  • Patient Service Associate

    2 weeks ago

    Central Region, Singapore National Cancer Centre Singapore Pte Ltd Full time $60,000 - $80,000 per year

    About UsThe National Cancer Centre Singapore (NCCS) is a leading national and regional tertiary cancer centre, attending to the majority of cancer cases in Singapore's public healthcare sector. We offer world class oncology care by having the best talent, doing robust clinical and translational research and leading education efforts to improve cancer...

  • Senior Patient Service Associate

    2 weeks ago

    Central Region, Singapore National Dental Centre Singapore Pte Ltd Full time $45,000 - $60,000 per year

    As a Senior Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer / patients with the key aim of providing excellent patient care.  Your work area includes working at the Ambulatory Surgery centre and the main...

  • Patient Service Associate/Supervisor

    2 weeks ago

    East Region, Singapore Healthway Medical Group Full time $40,000 - $60,000 per year

    Responsibilities:Perform front-desk duties such Patient Registration, Booking Appointments, Dispensing Medicine, Billing and Payment CollectionAttend to enquiriesAssist Doctors with chaperone and simple proceduresAdministrative duties such as claims submission, stock take and Clinic auditDeliver high quality of patient care experienceOther duties as...

  • Locum Mobile Patient Service Associate

    6 days ago

    Central Region, Singapore PERSOL Full time $24,000 - $62,400 per year

    Locum Mobile Patient Service Associate (6-month contract / Flexible / 2-3days weekdays / Weekend )ResponsibilitiesReports to the Laboratory/Radiographer In-ChargeProvides excellent customer service to patients in the Laboratory and/or Radiography sectionsResponsible for patient reception at NHG Diagnostics centres and/or mobile fleetsSupports patient service...

  • Patient Service Associate

    2 weeks ago

    Central Region, Singapore Singapore General Hospital Full time $32,000 - $40,000 per year

    The JobYou will provide prompt and quality front-line services to patients. Your role will involve registration and scheduling appointments for patients and collecting of payments from patients. You will also assist nursing and clinical staff with patients related activities and provide clerical support to the department. You will also be trained to perform...

  • Senior / Patient Service Associate (Imaging Centre)

    2 weeks ago

    Central Region, Singapore AsiaMedic Limited Full time $4,000 - $6,000 per year

    About The Role: We are seeking a Senior / Patient Service Associate to join our team at our Imaging Centre. In this full-time role, you will be responsible for providing exceptional customer service and support to our patients throughout their visit. Your role will be crucial in ensuring a seamless and positive experience for all our...

  • Temp Patient Service Associate

    2 weeks ago

    Central Region, Singapore PERSOL Full time $20,000 - $24,000 per year

    Temp Patient Service Associate (6 months, 5 days, 2 shifts, $10/hr)ResponsibilitiesHandle registration, admission and discharge of patientsHandle enquiries via phone calls, emails, chats timely and professionallyBooking in appointmentsCoordinate and liaise with other departmentsPerform any ad-hoc duties as assignedRequirementsMin GCE O Level & AboveRetail/...