
Assistant Restaurant Manager
2 weeks ago
Job Responsibilities:
- Has overall shift responsibilities and is accountable for the smooth running of the restaurant
- Responsible for the profitability of the outlet, staff management, product quality, maintaining excellent customer service standards and execution of promotions in outlet
- Lead and motivate staff in achieving sales targets and customer satisfaction
- Develop and maintain the highest standard of service quality
- Ensure all cost expenses are well managed
- Responsible in development and retention of staff in the outlet and take appropriate measures in furtherance of staff stability.
- Involve, prepare pre-service meeting/roll call for staff
- Evaluate the operations and procedures and suggest improvements
- Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
- Responsible for the submission in a timely manner, all reports, schedules etc to the Operations Manager and HQ
- Attend all meetings and training programs when required
- Provide feedback/recommendations on staff schedule, attendance, timeliness, complaints and innovations or any exceptional occurrences
- Ensure reservations are properly taken and tables assigned such that it will not overload individual station of the outlet while still respecting the wishes of the customers
- Overseas posting/attachment may be required
Discover our Perks
- Quarterly incentives and attractive bonuses for outstanding performance.
- Birthday Vouchers of Up to $150: Celebrate your special day with a dining experience on us, plus delightful gifts, during your birthday month.
- Staff Meals: Enjoy sumptuous meals provided for all staff.
- Medical, Dental, and Traditional Chinese Medicine Claims: Receive reimbursement for medical fees, dental expenses, and traditional Chinese medicine treatments.
- Professional Attire On Us: Receive fully reimbursed professional uniforms for work, including free laundry service.
- Additional Perks: Enjoy up to 20% discount off all BreadTalk Group brands
- Festive Gifts: Receive special gifts during festive seasons to celebrate with the team.
- Team-bonding Activities: Join fun and interactive team-building activities to strengthen relationships and foster teamwork.
- Career Growth Opportunities: Explore advancement within our dynamic organization with training provided to support your development.
- Education Support: Invest in your future with opportunities for further study and skill development.
Educational Qualification/ Experience / Skills and Competencies Requirements:
- Diploma/'O' Level/ Certificate in F&B
- At least 3 - 5 years' experience in relevant field
Personal Attributes
- Able to strive in a fast paced environment
- Well groomed
- Able to work under pressure
- Service oriented and sales driven
- Proven leadership track record
- Analytical and positive mindset
- Computer-literate
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