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Management Trainee
2 weeks ago
Select Group is looking for Management Trainee to join our Food Court Business Segment.
Management Trainee (Foodcourt) typically oversees the daily operations of a food court, ensuring that it runs efficiently and smoothly.
The management trainee is responsible for managing the daily operations of a food court, ensuring a high standard of service, hygiene, and customer satisfaction. The role involves coordinating with food vendors/partners, maintaining operational efficiency, and adhering to health and safety regulations.
Key Responsibilities:
Daily Operations Management:
Supervise and manage day-to-day operations of the food court.
- Ensure all food stalls adhere to operational standards and guidelines.
- Monitor and optimize workflow to enhance customer experience.
- Address customer complaints and resolve issues promptly.
Ensure a high level of customer satisfaction by maintaining service quality.
Partners/Vendor Coordination:
Liaise with food stall operators to address their needs and concerns.
Ensure partners/vendors comply with contractual agreements and food court policies.
Hygiene and Safety:
Oversee the cleanliness and hygiene of the food court / food stalls.
- Ensure compliance with health and safety regulations.
Conduct regular inspections and audits to maintain standards.
Inventory and Supplies:
Manage inventory levels of cleaning and dishwashing supplies and equipment.
- Coordinate with suppliers for timely procurement of necessary items.
Monitor stock usage and implement cost control measures.
Staff Management:
Supervise and train food court staff.
- Assist and manage shifts and workforce to ensure adequate coverage.
Conduct performance evaluations and provide feedback.
Compliance and Reporting:
Ensure compliance with all relevant regulations and standards.
- Prepare and submit operational and sales reports to management.
Skills/Qualifications:
- Minimum 'O' level or Graduate Diploma in any field/Diploma/Advanced/Higher/ in F&B service or equivalent.
- Willing to be involved in hands on operations.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Perform tasks independently or with minimum supervision.
- Ability to work cohesively with fellow team members as part of a team.
Work Environment:
- The role involves working in a dynamic and fast-paced environment.
- Preferred with experience in food court operations
- Flexibility to work shifts, weekends, and public holidays as required.
