Retail Management Trainee

1 week ago


Central Region, Singapore Simon Consultancy Pte Ltd Full time $40,000 - $60,000 per year

Programme Progression:Management Trainees are required to successfully perform the following roles as part of theirprogression with the company in retail operations:Customer Service Executive ->Senior Customer Service Executive -> Supervisor -> TrainingAssistant Shop Manager-> Assistant Shop Manager -> Training Shop Manager -> Shop ManagerThe ProgramPhase 1: Retail Exposure Program Trainees will undergo OJT by assigned buddy and perform theroles of sales/service professional and Shop Manager. Following are some hands-on skills thattrainees will have to be competent at:Shop Tour - Understanding the trading areasSelling Floor - Display standards, color coordination of products etcStock Room - Inventory ManagementPricing & Product KnowledgePromotion & Sales ProcessCustomer Service StandardsSales / Targets AchievementPeople Management and DevelopmentDocumentation and proceduresPhase 2: Leadership Development Program Leading & Coaching Sales Associate in the retail outletsfor the day-to-day sales and operations dutiesManaging sales targets including setting and monitoring of sales targetsResponsible for maintaining professional standards of customer care including managing customer feedback, performing customer recovery and etc.Managing inventories of the outlets including organizing the storeroom, ensuring adequate stock level & sizingManaging visual displayExecuting other administrative duties that include: conducting staff appraisal, staff scheduling and roster, setting of sales targets and etc.Quarterly presentations to the Operations Team and ManagementRequirements:Must have a Degree in Business Management or related disciplineWilling to work retail hoursWilling to work in a fast-paced environment.Possess effective interpersonal skills and love to interact with people from all walks of lifeSales oriented and passionate for achieving of sales targetsPossess good salesmanship and sense of entrepreneurshipOnly Shortlisted will be notified.



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