Digital Workspace Specialist – Technical Project Management

ServiceOne Limited is one of the largest Information Technology (IT) consulting and managed services provider in the region. The company was founded in 1999 and is headquartered in Hong Kong with strong foothold in China and business coverage in Asia Pacific region. Our clients are government departments, non-government organizations, education institutes, multinational corporations, small and medium companies across various industries. Our services provide Consulting and Application Management Services, Digitalization of Workflow Management, Outsource Managed Services, Hardware & Software Maintenance, Project Management, Product Life Cycle Management, Secondment Services & etc.

We are a member of Expert Systems Holdings Limited (HKEX Stock Code

To Stay true to ServiceOne's ongoing mission that is to deliver the highest quality services to all her customers, we invite high-caliber candidate of you to join our company.

For more information, please visit our website at 

ESSENTIAL DUTIES AND RESPONSIBILITIES

Project Management:

• Lead the planning and implementation of IT projects related to Workspace ONE and digital workspace initiatives.
• Define and draft project scope, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
• Develop full-scale project plans and communications and technical documentation.

Technical Expertise:

• Provide technical guidance and support for various Digital workspace related technologies including Workspace ONE related implementations, including configuration, deployment, integration, and troubleshooting.
• Development and maintenance of digital workspace environments to ensure optimal performance and security.
• Stay current with industry trends and advancements in Workspace ONE and related digital workspace technologies.
• Contribute to the design and architecture of digital workspace solutions to meet business requirements.

Stakeholder Communication:

• Communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Liaise with project stakeholders on an ongoing basis.
• Prepare and present regular project status reports to management.

Risk Management:

• Identify and manage project risks and issues, developing risk mitigation strategies.
• Monitor and report on project progress, identifying variances and implementing corrective actions.

Quality Assurance:

• Ensure that all projects are delivered on time, within scope, and within budget.
• Conduct project post-mortems and create recommendations reports to identify successful and unsuccessful project elements.

SKILLS, KNOWLEDGE AND EXPERIENCE

• Bachelor's degree in computer science, Information Technology, or related field.
• Project Management Professional (PMP) certification or equivalent is preferred.
• Minimum of 7 years of experience in technical project management, with a focus on Workspace ONE and other digital workspace technologies.
• Experience in VMware Workspace ONE is a must.
• Strong understanding of VMware Workspace ONE architecture, components, and deployment strategies.
• Proven experience in managing IT projects related to end-user computing and digital workspace solutions.
• Excellent communication and organizational skills.
• Ability to work effectively both independently and in a team environment.
• Strong analytical and problem-solving abilities.
• Experience in managing migrations projects preferred.
• Proficiency in project management software (e.g., Microsoft Project, JIRA, Trello).
• Strong knowledge of operating systems (e.g., Windows, macOS, iOS, Android) and their integration with Workspace ONE.
• Familiarity with ITIL processes and best practices.
• Strong technical background with the ability to understand and troubleshoot complex IT systems.

We offer excellent career opportunities, attractive remuneration package and fringe benefits. If you have the desire to join us, please send us your resume immediately with your present & expected salary by clicking "Apply Now".

(The information provided will be used for employment related purpose only. All information of unsuccessful applicants will be destroyed within six months)