Customer Service Representative

3 days ago


Tuas, Singapore THE LYCRA COMPANY SINGAPORE PTE. LTD. Full time $30,000 - $40,000 per year

Responsibilities:

  • Administer hangtag approvals according to brand certification and approval guidelines
  • Receive and verify online hangtag requests from customers; ensure information provided on the hangtag request is completed
  • Follow up with customer (through email) to obtain support documents (Fiber/yarn purchase invoice, fabric purchase invoice etc)
  • Validate the fabric yardage against fabric purchase invoice to justify for hangtag quantity
  • Validate the proper use of hangtags against the garment destination region and confirm customers for any adjustments
  • Act as custodian of internal control to safeguard hangtag approvals/release in compliance and ensure trademark protection
  • Carry out and keep accurate records of customer information for verification and safeguard our brands
  • Attend to customers, CSR and marketing's queries related to fabric testing and quality.
  • Co-ordinate multi-fibre hangtag certification test and give recommendation to Marketing.
  • Issue garment letters and challenge if observing violation of brand guidelines
  • Educate customers application process of hangtag requests via of our system (LYCRAONE)

Requirements:

  • GCE 'O'/N levels/ITE or equivalent
  • High level of customer focus and professionalism
  • Ability to work independently and communicate to all level effectively


  • Tuas, Singapore Drex-Chem Technologies Pte Ltd Full time

    **DREX-CHEM TECHNOLOGIES PTE LTD** The **DREX-CHEM GROUP **is a successful leader in the distribution of specialty chemicals, resins, pigments, printing consumables & equipment etc in ASEAN and Hong Kong/China. The Company views our human resources as the most vital key to our continuing growth and profitability. To meet the challenges of our growth market,...


  • Tuas, Singapore MacDermid Alpha Electronic Solutions Full time

    **Challenge Yourself and Impact the Future!**: MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic...


  • Tuas, Singapore MacDermid Alpha Electronic Solutions Full time

    **Challenge Yourself and Impact the Future!**: MacDermid Alpha Electronics Solutions, a business of Element Solutions Inc (NYSE:ESI), is renowned worldwide for its commitment to revolutionizing the electronics industry. With a legacy spanning over a century, we have continually set new benchmarks for excellence, reliability, and sustainability in electronic...


  • Tuas, Singapore Coca-Cola Full time

    **Customer Service Specialist** Based in Tuas, Singapore Coca Cola’s strategic concentrate manufacturing plant in Asia. An export facility, specializing in the manufacturing & supply of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and South West Asia Business Units. It is planned that the plant will...


  • Tuas, Singapore Coca-Cola Full time

    **Customer Service Specialist** Based in Tuas, Singapore **Pacific Refreshments Pte Ltd (The Coca-Cola Company)** is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business...

  • Customer Service

    2 weeks ago


    Tuas, Singapore ALLIED CONTAINER SERVICES PTE LTD Full time

    _Please whatsapp us your resume at _**98363756 **_for instant interview._ **Allied Container Group** is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector. As part of the team, we are looking for **Customer...


  • Tuas, Singapore Legrand North America Full time

    Position Description: **At a Glance** **Legrand**has an exciting opportunity for a **Customer Support Specialist (CSS)** to join the **Starline Team** in **Tuas, Singapore**. The Customer Support Specialist (CSS) responds to a wide variety of customer’s inquiries which may include requests for pricing, preparing quotations, processing orders, providing...


  • Tuas, Singapore The Coca-Cola Company Full time

    **POSITION OVERVIEW** Pacific Refreshments Pte Ltd (The Coca-Cola Company) is a strategic concentrate manufacturing plant in Asia. We are an export facility, specializing in the manufacturing of concentrates and beverage bases, with a complex portfolio, supporting the ASEAN, South Pacific and Southwest Asia business units. We are on a journey of growth -...


  • Tuas, Singapore Triangle Auto Pte Ltd Full time

    Job Description: - Provides simplified and quality services to all customers professionally. - Work as a team closely to fill up any possible service gaps. - Embrace self-responsibility for all customers and strive for continuous improvement. - Demonstrate professionalism, integrity and independence at work. - Ability to react according to work...


  • Tuas, Singapore SIN CHEW WOODPAQ PTE LTD Full time $30,000 - $36,000 per year

    SIN CHEW WOODPAQ PTE LTD is hiring a Full time Customer Service Staff role in Tuas, Singapore. Apply now to be part of our team.Requirements for this role:Looking for candidates available to work:Mon morningMon afternoonTue morningTue afternoonWed morningWed afternoonThu morningThu afternoonFri morningFri afternoonExpected salary: $2,600 - $3,000 per...