AVP - User Task PMO - Mizuho Bank

2 weeks ago

Singapore Mizuho Bank, Ltd Full time $150,000 - $200,000 per year

Overview of Division/Department

We would like to invite you to join us as an Assistant Vice President in our Business Operations System Promotion Team. Our Business Operations System Promotion is a Section within the Asia- Pacific Corporate Function Coordination Department and is responsible for promoting the new Core Banking System to Singapore and Asia Pacific Branches.

Company Profile

MIZUHO BANK IS A LEADING GLOBAL BANK WITH ONE OF THE LARGEST CUSTOMER BASES IN JAPAN, AND AN EXTENSIVE INTERNATIONAL NETWORK COVERING FINANCIAL AND BUSINESS CENTERS AROUND THE WORLD.

Job Responsibilities

Your key roles & responsibilities include:

As a PMO for system migration (user focused) will be responsible for overseeing and coordinating all business-side activities related to Core Banking System migration. This role ensures that end-users, business functions and operational teams are fully prepared for the transition. The role will work closely with project leadership, IT delivery teams, and business stakeholders to mange migration readiness, user adoption, and post-migration stabilization.

  • Migration Governance and Oversight

  • Serve as the PMO for migration-related business activities, ensuring alignment with overall project governance.

  • Coordinate migration requirements gathering across business units
  • Ensure readiness for cutover, migration execution, and stabilization

  • Monitor and provide migration progress updates, dashboards, and reports.

  • Migration Planning and Execution

  • Develop and maintain detailed plans for user-related migration activities, including cutover tasks and operational readiness.

  • Track dependencies, milestones, and deliverables that affect business function during migration.

  • Support migration rehearsal, development cutover criteria and decision-making matrix

  • Business Readiness and User Preparation

  • Lead business readiness assessments, ensuring users and operations are prepared for migration.

  • Plan and lead manual migration when necessary

  • Oversee migration related training, communication, knowledge transfer for impacted users.

  • Others

  • Identify and mitigate risks associated with migration

  • Track and act as escalation point for migration related user / business issues and incidents
  • Monitor and coordinate post migration support for business units and users.
  • Regular reporting to Cross Functional PMO and Area PM
  • Building and maintaining relationships with stakeholders, including executive management, to ensure project alignment with organizational priorities

Job Requirements

What you should have:

  • Experience in core banking system projects including transaction processing systems, accounting system, etc. from user side
  • Hands-on experience of migration such as migration planning and implementation on business or user side.
  • Experience in other related implementations user tasks (Training, Procedure, BCP, UAT, etc. will be favorable)
  • Willingness to undertake travel within the APAC region
  • A bachelor's degree preferably majoring in Science or IT
  • Strong analytical, problem-solving and decision-making skills
  • Sound knowledge in Business Process Management (BPM)
  • Excellent interpersonal, communication and negotiation skills
  • Ability to adapt to changes
  • Project Management Professional (PMP) by PMI, or equivalent Certificates will be advantageous

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