
Associate - User Task PMO
8 hours ago
Associate - User Task PMO role at Mizuho
Responsibilities- Planning and coordinate training across different workstreams and countries.
- Develop and maintain the user training plan, including scheduling, progress tracking, and completion reporting.
- Develop training for creating user training materials and operation manuals.
- Coordinate with business units to ensure users are available and prepared for training, testing, and release.
- Monitor and provide migration progress updates, dashboards, and reports.
- Formulate an effective way to evaluate training results.
- Develop plans for assigned user tasks in the areas of Business Rehearsal, Customer Relation, Operation Procedure Creation, and BCP Creation.
- Other user tasks and related activities as assigned.
- Regular reporting to Cross Functional PMO and Area PM; manage progress, issues, and risks of assigned user tasks.
- Build and maintain relationships with stakeholders, including executive management, to ensure project alignment with organizational priorities.
- Experience in core banking system projects including transaction processing systems, accounting system, etc. from the user side.
- Experience coordinating end-user training and tracking completion.
- Planning and control experience in user tasks as follows: Training, Business Rehearsal, Customer Relation, BCP Creation, Procedure Revision.
- Willingness to undertake travel within the APAC region.
- A bachelor's degree preferably majoring in Science or IT.
- Strong analytical, problem-solving and decision-making skills.
- Sound knowledge in Business Process Management (BPM).
- Excellent interpersonal, communication and negotiation skills.
- Ability to adapt to changes.
- Project Management Professional (PMP) by PMI, or equivalent certificates will be advantageous.
- Entry level
- Full-time
- Project Management and Information Technology
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