Client Relation Executive

2 weeks ago

NorthEast Region, Singapore Maestro Human Resource Pte Ltd Full time $60,000 - $120,000 per year

1. Client Management Matters

  • Serve as a focal point of contact for all customers' account management matters to ensure efficient and effective project coordination.
  • Act as the primary point of contact to clients' inquiries and provide timely and accurate responses.
  • Gather feedback on system operations and collaborate with relevant teams for improvements.

2. Support

  • Address clients' inquiries and provide comprehensive support to resolve cases promptly.
  • Collaborate with the IT team to assist in resolving any system-related issues that may arise.

3. Project Management

  • Work closely with clients to gather project requirements and ensure a clear understanding of their objectives.
  • Collaborate with internal teams to develop customized solutions that effectively address clients' challenges and align with project objectives.

Qualifications:

  • Detail-oriented with strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Proficient in using project management tools and systems.
  • Ability to manage multiple tasks simultaneously.

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