
Customer Service Officer
2 days ago
Job Summary
- Working Days & Time:
Mon to Fri, 8.30am – 5.30pm
Alt Sat, 8.30am – 12.30pm - OT is required
- Company transport provided at Admiralty MRT
Job Responsibilities
- Raise job orders to workshops & contractors.
- Liaise with controllers & contractors on service/repair quality and price of work.
- Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers.
- Update the service/repair schedule and vehicle collection with customers.
- To perform basic investigation into customers' complaints and rectify the problems by coming up with recommendation within guidelines.
- Escalate more pressing issues to Supervisors.
- Performs ad hoc duties as assigned by Supervisors.
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Tan Pei Yin
Reg No: R
AlwaysHired Pte Ltd
EA Licence: 24C2293
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