Baggage Agent
2 weeks ago
Summary
The Baggage Agent is responsible for Baggage Services operations in the assigned area.
Duties And Responsibilities
- Check passengers load, baggage containers build-up and set up Baggage Reconciliation System (BRS) or bingo card for the flight
- Check and ensure equipment are serviceable
- Liaise with respective Centralize Load Control (CLC) or local Load Control via email for flight report
- Ensure departure bags are correctly sorted and dispatched timely for aircraft loading
- Periodically check odd-size belts for odd-size bags
- Report irregularities to Baggage Services Supervisor
- Ensure service partner staffs complied with the Standard Operating Procedures (SOPs) and airlines' requirement
- Handle Very Important Person (VIP) and Private Jets if necessary, including operate baggage tractor to tow/deliver bags to the various Terminals or aircrafts
- Prepare ground equipment for departure flight such as containers and dolly
- Collect/ send empty containers from/ to cargo warehouse
- Assign as Assist Baggage Controller during shift
- Ensure compliance with all workplace safety, security, and health policies and procedure
- Perform any ad-hoc duties as assigned by the reporting manager or department head
Requirements
- Minimum GCE 'O' or 'N' Levels
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