Airport Customer Service Agent
19 hours ago
**CUSTOMER SERVICE AGENT (CHANGI AIRPORT) - Contract**
- $2,100/month Gross before CPF deduction (1 year contract, renewable up to 3 years)
- **MUST COMMIT TO 1.5 MONTHS OF TRAINING**
**Job Description**:
1. Handling Check In duties.
- Check and ensure that flight tickets and travel documents are valid for flight
- Weigh and tag passengers’ luggage.
- Processing and issuing of boarding pass.
- Assisting passengers at self-Check In kiosks and auto bag drop kiosks.
2. Departure/Arrival gate duties
- Ensure boarding pass information is accurate and passenger’s name on passport tally with boarding pass for departure flight
- Crowd control
- Assisting passengers with special needs
- Direct disembarking passengers to respective areas such as immigration and baggage collection belts
- Meet & Greet
3. Transfer Counter
- Check and ensure flight tickets and travel documents are valid for flight.
- Process and issue boarding passes
- Ensure that passenger’s luggage is sent to connecting flight
4. Other miscellaneous duties when assigned
**Shift Schedule: 44hrs a week (5/6 ALTERNATE workday week Monday - Sunday)**
Shift Timings:
- 0300-1200/0400-1300
- 1000-1900/1100-2000
- 1400-2300
- 2200-0700
**Requirements**:
- Presentable and well groomed **(NO VISIBLE TATTOOS, only black/dark hair)**:
- Positive attitude with excellent customer service skills
- Good communication skills and command of English
- Possess basic computer skills
If you are interested and feel that you are suitable for it, kindly click APPLY NOW or send a copy of your resume via WhatsApp to 89009786.
**Job Type**: Contract
Contract length: 12 months
Pay: Up to $2,100.00 per month
Schedule:
- Day shift
- Early shift
- Late shift
- Night shift
- Shift system
Work Location: In person
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