Business Customer Service Officer

7 hours ago

Ang Mo Kio Town Centre, Singapore MCI Career Services Pte Ltd Full time $2,000 - $2,300 per year

Business Customer Service Officer

Job Summary:

  • Salary: $2000 – $2300
  • Working Hours: 11:30am – 7:30pm
  • Working Days: 6 days (Mon–Saturday), after confirmation 5.5 days
  • Location: Ang Mo Kio
  • Benefits: AWS + Performance Bonus

Job Responsibilities:

  • Attend to walk-in and online customer enquiries in a professional manner.
  • Explain loan products, repayment plans, interest rates, and eligibility criteria.
  • Assist customers with loan applications and document collection.
  • Verify identities, income documents, and perform MLCB checks.
  • Prepare loan agreements, process loan disbursements, and update system records.
  • Handle repayments, issue receipts, and maintain proper documentation.
  • Maintain accurate filing, daily reporting, and transaction records.
  • Ensure compliance with company SOPs, frameworks, and MAS/licensed moneylender regulations.
  • Deliver excellent customer service and support day-to-day administrative tasks.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

**We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

Yong Jia Wen

Registration Number: R

EA License No: 13C6730 (MCI Consulting Pte Ltd)

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