
Customer Service Executive
4 days ago
Excellent working knowledge of managing seafreight and airfreight - import, export goods and associated documentation
- Prepare quotations, handle enquiries and shipping activities
- Respond to and follow up on sales enquiries
- Service maintain and develop existing / new customers through planned individual account support
- Negotiate for competitive costs from overseas office/agents/Shipping Lines/vendors
- Coordinate with respective stakeholders i.e. customers, agents, carriers, hauliers etc for their import/export/transhipment activities and documentation
- To provide support for sales and marketing activities as required
- Ensure documentation compliance
- Perform cost management
- Any other ad hoc task assigned
Job Requirements
- Minimum 'O' Level
- Preferred some years of working experience in the related field for this position
- Good working attitude with a positive mindset, good communications skills, problem/dispute handling
- Knowledge of sea/air shipment procedures/processes
- Basic knowledge of dangerous goods compliance
- Knowledge of portnet/tradenet will be an advantage
- Knowledge of costing/pricing will be an advantage
- Team player, able to work independently with minimum supervision, self-initiated and task-orientated
- Able to work in a fast-paced environment & be prepared to supervise field work/operations in the port or worksites
- Being Able to start work on short notice will be an advantage
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