Senior / Manager, Operations

2 weeks ago

North Region, Singapore Private Advertiser Full time $120,000 - $240,000 per year

Job Summary:

The Operations Manager is responsible for overseeing and optimizing the company's operational functions to ensure alignment with strategic goals, departmental objectives, and customer expectations. This role is pivotal in driving efficiency, cross-functional coordination, and continuous improvement across logistics, inventory, staffing, and project execution.

Essential Duties and Responsibilities:

Operational Oversight

  • Plan, direct, and coordinate all organizational operations
  • Improve performance, productivity, and efficiency across departments
  • Ensure procedures are cost-effective, timely, and compliant with specifications and quality standards

Warehouse & Inventory Management

  • Oversee warehouse operations and inventory control
  • Manage dead and slow-moving stock
  • Coordinate with HQ on inventory planning and reporting

Team Leadership & Staff Development

  • Provide leadership and motivation to teams to achieve production goals
  • Recruit, train, and orient new employees
  • Coach, counsel, and appraise staff performance
  • Maintain respectful and professional relationships with both senior and junior staff

Policy & Process Implementation

  • Develop and implement new operational policies and procedures
  • Establish office standards and procedures; monitor results and adjust as needed
  • Facilitate ongoing and effective communication between departments
  • Maintain regular coordination with HQ and global teams

Documentation & Records Management

  • Define procedures for retention, protection, retrieval, transfer, and disposal of record
  • Collaborate with sales on project planning and execution from an operational perspective
  • Ensure customer requirements are met through effective operational support

Knowledge, Skills, and Abilities

  • Strong leadership and people management skills across multicultural teams
  • Excellent communication skills with both senior stakeholders and operational staff
  • Analytical, independent, and decisive problem-solving capabilities
  • High level of initiative, discipline, and accountability
  • Ability to multitask in fast-paced environments
  • Hands-on approach with meticulous attention to detail
  • Professional, respectful, and collaborative demeanor

Educational/Certification Requirement:

  • Preferred: Bachelor's degree in operations management, Business Administration, or related field
  • Minimum: Diploma in a relevant discipline with substantial operational experience

Work Experience Requirements:

  • Minimum 10 years of experience in material management, logistics, and supply chain operations
  • Industry experience in manufacturing or semiconductor sectors is advantageous
  • At least 5 years in a managerial role with expertise in business process planning, forecasting, and team leadership
  • Significant Experience in operating ERP – Preferably SAP system, for all operation relevant fields

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