Aftersales Support Executive

2 weeks ago


Singapore TRITON AI PTE. LTD. Full time $40,000 - $60,000 per year
  • Permanent position, Salary up to $4,000 with bonus

Key Responsibilities

  • Collaborate closely with principals and maintain strong, professional relationships with suppliers and contractors.
  • Analyze customer data to identify upselling opportunities and support strategic initiatives that strengthen retention, increase throughput, and drive revenue growth.
  • Champion digital solutions to enhance customer experience and expand market presence.
  • Oversee supplier and contractor performance, ensuring compliance with contractual obligations and service standards.
  • Manage customer feedback channels (surveys, call centre, email) to ensure timely and effective issue resolution.
  • Support aftersales procurement projects, driving cost-efficiency and adherence to company policies.
  • Develop, implement, and monitor initiatives and strategies to achieve business objectives and KPIs, including parts purchasing, financial targets, and customer retention.

Who We're Looking For

  • Degree in Engineering, Business Management, Marketing, or a related discipline.
  • Minimum 2 years of relevant experience, preferably in automotive or aftersales; fresh graduates with strong data analytics skills will also be considered.
    Strong presentation, communication, and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to -

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661



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