Aftersales Executive

3 days ago

Singapore PALL MARC SAUER COMPRESSORS PTE. LTD. Full time

**Job Description**:
Are you a proactive and detail-oriented individual looking to join a dynamic team? We are seeking an Aftersales Executive/Sales Support to manage our aftersales operations and ensure customer satisfaction. If you thrive in a fast-paced environment and have a knack for problem-solving, we want to hear from you

Key Responsibilities:

- Prepare and issuance of quotations for spare parts within 48 hours.
- Process customer orders within 48 hours.
- Acknowledge purchase orders from customers.
- Update customers on delivery schedules and any delays.
- Prepare Commercial Invoices and Packing Lists for local/direct deliveries.
- Coordinate delivery instructions with Germany HQ
- Print Delivery Orders for warehouse for local deliveries.
- Address any order discrepancies with HQ upon customer request.
- Send delivery notices to customers upon order completion.
- Request shipping documents and/or Air Waybills (AWB) from HQ.
- Compile billing documents for the Finance Department.

General and administrative:
**Requirements**:

- Strong organizational and communication skills
- Ability to work independently and as part of a team
- Proficiency in Microsoft Office Suite
- Proficiency with cloud invoicing systems
- Experience in aftersales or sales support is a plus

**Benefits**:

- Competitive salary with negotiable terms.
- Comprehensive perks and benefits package.
- Opportunity for career growth and development.

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