Aftersales Support Executive

2 weeks ago

Singapore TRITON AI PTE. LTD. Full time
  • Permanent position, Salary up to $4,000 with bonus Key Responsibilities
    • Collaborate closely with principals and maintain strong, professional relationships with suppliers and contractors.
    • Analyze customer data to identify upselling opportunities and support strategic initiatives that strengthen retention, increase throughput, and drive revenue growth.
    • Champion digital solutions to enhance customer experience and expand market presence.
    • Oversee supplier and contractor performance, ensuring compliance with contractual obligations and service standards.
    • Manage customer feedback channels (surveys, call centre, email) to ensure timely and effective issue resolution.
    • Support aftersales procurement projects, driving cost-efficiency and adherence to company policies.
    • Develop, implement, and monitor initiatives and strategies to achieve business objectives and KPIs, including parts purchasing, financial targets, and customer retention.
    Who We're Looking For
    • Degree in Engineering, Business Management, Marketing, or a related discipline.
    • Minimum 2 years of relevant experience, preferably in automotive or aftersales; fresh graduates with strong data analytics skills will also be considered.
    • Strong presentation, communication, and interpersonal skills.
    Interested candidates can forward their CVs in MS Word format to
    Reg No. R
    Triton AI Pte Ltd
    License no. 21C0661

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