Head of Leisure

6 days ago

Singapore Chubb Full time $120,000 - $240,000 per year
Description

This role has responsibility for all aspects of the Chubb travel insurance portfolio in the Asia Pacific region, with focus on managing a team at regional and local levels, overseeing key partnerships, developing distribution and new partnerships, organic growth from existing distribution, managing P&L and profitability, and strategizing for long-term growth. 

Responsibilities:

  • Define and execute travel insurance strategies for the region and work with relevant stakeholders to drive local execution. 
  • Lead team of dedicated travel insurance staff at regional office and in countries, including developing the team across the region as necessary/justified.
  • Significant focus on successful roll out of key new business opportunities .
  • Execute strategies for organic partner growth – Revenue Maximisation.
  • P&L Responsibility and Portfolio Management with focus on meeting/exceeding revenue/profit goals.
  • Act as the lead business developer for travel insurance in the Asia region, identifying new opportunities, working with the team to develop pitches, and closing deals. 
  • Lead from the front in developing and aggressively driving growth of digital travel partnerships.
  • Direct responsibility and management of major Chubb accounts.
  • Lead development of D2C distribution in key countries, including developing and overseeing marketing plans.
  • Product development and innovation, including conceptualizing new product delivery and customer acquisition mechanisms.
  • Responsible for deployment of Travel IT and ensuring efficiency and automation in operations and business processes.
  • Manage all travel-related service relationships with external and internal service platforms
  • Deliver cost containment while building reputation for service leadership.
  • Engage key Chubb internal partners and stakeholders to assist in delivery of the strategic vision for travel insurance in the region.
  • Perform the role in an honest, open and ethical manner, placing fair customer outcomes at the heart of decision making. 
  • Promote a corporate culture which pays due regards to the interests of customers and is committed to the achievement of fair and appropriate Customer Outcomes.
     
Qualifications
  • At least 8 to 10 years travel industry, travel insurance and/or consumer lines insurance experience.
  • Excellent written and verbal skills
  • Previous experience in working with a multinational company, preferably in the financial services sector
  • Experience in managing people across cultures.
  • Entrepreneurial spirit; Previous experience in starting up or running a business (or line of business for a corporation) preferred.
  • Experienced in sales and business development.
  • Mobility: willingness to travel extensively is required.
  • Experience with travel industry IT and systems is a plus.
  • Strong interpersonal and motivational skills (i.e. good people manager).

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