Production Support

2 weeks ago


Central Region, Singapore JonDavidson Pte Ltd Full time $40,000 - $80,000 per year

Responsibilities

  • Perform production support which include Application onboarding and application matrix updates to in-house IAM tools within SLA.
  • Perform production support for HR Lifecycle and Roled Based management to in-house IAM tools within SLA.
  • Support the preparations of data in preparations for production support and Audits
  • Track issue raised by users and follow up until closure.
  • Document and maintain operating procedures
  • Develop scripts to automate work

Requirements

  • Working experience in production support roles in large enterprise IAM environment
  • Scripting skills to develop scripts for automation
  • Strong Microsoft Excel skills and experience is a MUST.
  • Good working knowledge of Access Management lifecycle and process
  • Bachelor's degree in computer science or equivalent
  • Experience in banking or financial services institutions preferred


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