Assistant Manager
5 days ago
Nestled in the heart of Tengah Forest Town, the new Tengah General and Community Hospital (TGCH) will be an exciting and innovative health campus with a comprehensive range of clinical specialties and healthcare services including emergency, inpatient, rehabilitative and outpatient specialist care.
As part of National University Health System (NUHS) cluster, this state-of-the-art facility is slated to be ready by early 2030s.
Intricately connected with the surrounding community, TGCH offers you the opportunity to create a healthcare facility of the future, tightly integrated with the residents and nature. As a people-focused organisation, we believe in respect and recognition. By harnessing the passion and strength of our team and putting them at the core of our culture, we create a nurturing environment to excel and deliver fulfilling care.
Be part of our groundbreaking team to bring our vision to life – a hospital in a forest, and a healing oasis within the hospital.
Join #TeamTengah #GrowWithUs #TGCH #TGCHFamily
In this role, you will be responsible for various tasks related to clinical service planning, infrastructure development, and resourcing planning. Your contributions will play a crucial role in optimizing patient journeys, enhancing patient experience, and expanding access to care. You can expect to work in a fast-paced environment and be challenged to navigate complex healthcare needs.
Job Responsibilities:
- Assist user engagement workshops to provide subject matter input throughout the hospital design planning process, with the aim of optimizing patient journeys and enhancing patient experience.
- Assist discussions for road-mapping Tengah Hospital development from clinical service planning, infrastructure development and resourcing planning works.
- Collaborate closely with consultants, medical planners, and internal stakeholders to develop service flow design and planning parameters aligned with the project's strategic intent.
- Assist to facilitate workshops and coordinate meetings with stakeholders to understand project requirements, develop appropriate methodologies, technologies, and assumptions for assigned projects.
- Assist to develop end-user briefs, operations requirements, guidelines, and work processes, organizing workshops to gather user requirements and test new models virtually and on physical prototypes.
- Assist to prepare business cases to seek approvals for infrastructure growth and associated funding.
- Responsible for tracking, monitoring and providing updates from various work streams and planning areas to the management, escalating concerns in a timely manner.
- Assist to prepare of periodic reports to update the Tengah Hospital Committee on the progress of the project.
- Assist to organize and lead activities in relation to the development of the Tengah Hospital.
- Assist in implementation of the operational models in line with the development of hospital services and care models and ensure that it is in accordance with the budget and guidelines.
- Assist to coordinate meetings, book venues, collate agenda, minutes writing and arrange for catering requirements when necessary. Maintain filing system, manually or electronically in shared drive.
- Assist to raise procurement and payment requests as required.
- Any other projects/tasks assigned by the Reporting Officer.
Job Requirements:
- Bachelor's degree in healthcare administration, business administration, or a related field.
- At least 3 years of experience in healthcare operations. Candidates with more relevant experience may be considered for the Assistant Manager's position.
- Possess exceptional interpersonal and communication skills with the ability to develop strong working relationship at various levels.
- Strong organizational and time management skills.
- Strong leadership qualities with the ability to motivate and nurture the team to meet operational goals.
- Self-directed, resourceful and self-motivated with an analytical mind and good problem-solving skills.
- Able to multi-task and work under a stressful environment.
- Proficient in MS Office applications.
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