Customer Service Executive

2 weeks ago


Singapore Snaphunt Full time $25,000 - $30,000 per year

Company

Snaphunt Pte Ltd

Designation

Customer Service Executive (Call Center)

Date Listed

27 Aug 2025

Job Type

Entry Level / Junior Executive

Full/Perm

Job Period

Immediate Start, Permanent

Profession

Customer Service / Communications

Industry

Computer and IT

Location Name

Singapore

Allowance / Remuneration

$2,500 - 3,000 monthly

Company Profile

Our client is facilitating the operational and strategic management of overseas subsidiaries for Tokyo Stock Exchange Prime Market listed EXEO Group, Inc in Japan.

Job Description

  • Work location: Toa Payoh

The Job

Responsibilities

  • Plan & coordinate the Preventive Maintenance schedule with customers & Field Engineers. Escalate to CS Delivery Manager for non-compliance.
  • Dispatch Field Services Engineers (FSE's) and assign service orders based on the advice of the FSE on helpdesk / response center duty or the Team Lead Field Services (or Service Delivery Manager) in the district
  • Prepare billing for the completed Preventive Maintenance
  • Generate Reports using excel ,vlookup and pivot table
  • Answer customer calls and register them in the service management system following the call management process and quality compliance requirements
  • Any adhoc duties assigned by Team Lead from time to time

Ideal Candidate

Requirements:

  • Possess good communication and interpersonal skills.
  • At least 2 years of relevant experience
  • Proficient in SAP, MS Office Applications and possess good knowledge of Excel (Pivot table and vlookup)
  • Able to multi-task in fast pace environment
  • Positive attitude, the enthusiasm to learn and the ability to work in a team

Ref: 7FNC1DN5LV

Application Instructions

Apply this role at

Agent Note This position is posted on behalf of a client by a third party agent.

Apply for this position



  • Singapore DN & ASSOCIATES EXECUTIVE SEARCH PTE. LTD. Full time

    Our client understands the value of sounds. They are in the business of developing solutions that will enhance the auditory quality of their products for their users. Now, you can hear every sound clearly and comfortably. They are looking for a Customer Service Executive to join their expanding business. Youare responsible for managing customer service...


  • Singapore Public Service Division Full time $104,000 - $130,878 per year

    [What the role is]PRINCIPAL / SENIOR EXECUTIVE / EXECUTIVE (CUSTOMER SERVICE RELATIONS)[What you will be working on]We are seeking a dedicated individual to join our dynamic Customer Service team at LTA. In this role, you will provide comprehensive operational and frontline service support across various customer touchpoints.Key ResponsibilitiesHandle...

  • Customer Service

    2 weeks ago


    Singapore Watch Repair Service Centre Full time $4,000 - $6,000 per year

    Job Description / 职责描述:Minimum GCE 'O' Level / Diploma in Business, Retail, or related fieldAt least 1 year of experience in luxury watch sales/service (preferred), OR luxury goods customer service, OR direct customer-facing retail/service roleAble to identify and describe common watch issues (e.g., timekeeping problems, water damage, winding/power...


  • Singapore A & I Tax Service Pte. Ltd. Full time

    We are an accounting and corporate secretarial firm. Job Responsibilities Issue quotations and negotiate price Reply to customers' enquiries Provide after-sales service to enhance good relationship with customers Job Requirements - Diploma / Degree (Studied in Business Management will be an advantage) Good communication skills in English...


  • Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    **Job Title: Customer Service Representative **Location**:77 Robinson Road **Key Responsibilities**: - Provide accurate information about the Automotive products, services, and policies. - Assist customers with product inquiries, technical support, and warranty claims. - Troubleshoot and resolve customer issues and complaints in a timely manner. -...

  • Customer Service Lead

    2 weeks ago


    Singapore UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    **Roles and Responsibilities - Provide support and quality customer service to clients. (Liaise with different party for shipment delivery schedules) - Manage telephone enquiries in a professional manner. - Take note of customers' requests and follow-up actions to fulfil customer's request - Work and coordinate with customers for shipment delivery...

  • Customer Service

    3 weeks ago


    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with merchandise and...

  • Customer Service

    1 week ago


    Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time

    Roles & Responsibilities Job Description: You have to deliver customer service to hotline calls, emails and walk-ins Able to processing of orders via various purchase options You have to processing enrolments of new customers You need to prepare daily sales report to ensure accurate payments received and stock quantities Able to assist with...


  • Singapore Lkw Service Gottschalk Full time

    Cycle & Carriage – Driving Passion Across Many Brands At Cycle & Carriage, we carry a diverse portfolio of automotive brands and are united by a shared passion for excellence. Joining us means becoming part of a successful organization where respect, collaboration, and continuous development are at the heart of everything we do. We recognize and reward...