Assistant Applications Manager

2 weeks ago

Central Region, Singapore SPD Scientific Pte Ltd Full time $104,000 - $130,878 per year

At Biomedia Holdings, we power innovation in microbiology, molecular diagnostics, cancer care, and surgical solutions across Southeast Asia. Headquartered in Singapore, we deliver cutting-edge technologies and vital tools to labs, hospitals, and research facilities in healthcare, food, and pharma.

Join us in advancing science, improving lives, and driving real-world impact across the region.

We are looking for an experience individual like you to be a part of our energetic and successful team in making a difference to people's lives and empowering you to drive growth and be the difference The Assistant Manager will assist/contribute to leading the application team in achieving both short-term and long-term company goals.

Responsibilities:

  • To assist in leading the applications team on technical support, pre-sales and marketing activities for all brands within Lifescience and Clinical Research portfolio
  • To be accountable for all pre-sales and post-sales application support and the on-site training to customers
  • Leverage strong structured problem-solving skills to identify and resolve customer needs
  • Communicate with the sales team to ensure all business needs are met, in managing client request and provide problem-solving solutions
  • To keep an up-to-date knowledge with the current products and clinical trends and support internal training sessions to ensure product knowledge is at high levels within all relevant parties
  • Provide voice of customer to internal teams on product performance, implementation, and development areas, identify training and documentation gaps
  • As a customer-centric person, you will build and maintain a good business relationship with customers and various stakeholders

Pre-requisites:

  • Bachelor's Degree in Laboratory Medicine, Biomedical Sciences, Medical Technology, Biological Sciences, Biotechnology, Life Sciences or any other equivalent qualification
  • Candidates should have a minimum 3-5 years of relevant applications/ lab experience, with minimum 1 years of team lead experience
  • Preferably strong technical background in Cell Biology, Proteomics and Genomics
  • Experience in an applied science area (e.g. Clinical Research) is an added advantage
  • Strong analytical, technical troubleshooting and presentation skills
  • Highly motivated with strong problem-solving skills
  • Customer focused/Strong networking skills
  • Quick learner, team player and ability to work independently as required
  • Must be willing to travel (est. 10%) regionally and internationally as required
  • Excellent communication and interpersonal skills
  • Singaporeans only

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