IT Application Analyst

2 weeks ago

Central Region, Singapore Penta-Ocean Construction Co., Ltd. Full time $104,000 - $130,878 per year

Responsibilities:

  • Provide technical support and troubleshooting for various business applications.
  • Analyze and resolve application issues, working closely with users and development teams.
  • Perform system configuration, testing, and deployment of application enhancements and updates.
  • Collaborate with stakeholders to gather requirements and translate them into technical specifications.
  • Maintain accurate documentation of application configurations, processes, and support procedures.
  • Identify opportunities for application optimization and process improvements, especially through generative AI.
  • Conduct user training and create training materials to ensure effective application usage.
  • Educate and advocate for the responsible and ethical use of generative AI within the organization.

Requirements:

  • Bachelor's degree in computer science, Information Technology, or a related field.
  • Minimum 3 years working experience as an IT application analyst or in a similar role.
  • Strong understanding of application support and lifecycle management.
  • Proficiency in troubleshooting and problem-solving complex application issues.
  • Strong understanding of cloud-based applications and SaaS models.
  • Demonstrated experience and a strong interest in generative AI technologies, including an understanding of their capabilities and limitations.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
  • Ability to manage multiple priorities and work independently or as part of a team.
  • Strong analytical and organizational skills.

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