Client Success Executive

6 days ago

Central Region, Singapore Private Advertiser Full time $60,000 - $120,000 per year

We're looking for a Client Success Executive who loves solving problems and building client relationships.

Responsibilities

  • Manage onboarding and support for new and existing clients
  • Handle client queries, ensuring prompt resolution and satisfaction
  • Monitor client usage and engagement metrics
  • Collaborate with product, sales and marketing teams to advocate client needs
  • Identify upsell opportunities and assist in retention strategies

Requirements

  • Diploma or degree in Business, Marketing or related field
  • Strong communication and interpersonal skills
  • Detail-oriented with a customer-first mindset
  • Prior experience in client-facing or support roles is a plus
  • Able to multitask and handle high-pressure situations

Benefits

  • Growth and learning opportunities
  • Vibrant and supportive team culture
  • High-commission potential

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