Sales Specialist

6 days ago

Central Region, Singapore Castlery Full time $4,500 - $6,000 per year
What you'll be doing
  • Engage customers in a friendly and approachable manner, creating a positive first impression of our brand.
  • Listen actively to customers' preferences and requirements, providing recommendations and solutions.
  • Responsible for the conversion of sales from walk-in customers
  • Recommend design-focused solutions tailored to customers' requirements (style of home décor desired, floor plan, etc.).
  • Build and nurture customer relationships to encourage repeat business and referrals.
  • Handle customer inquiries, concerns, and complaints with professionalism and a problem-solving attitude.
  • Work closely with cross-functional teams to ensure customer satisfaction are met.
  • Assist in store operational excellence by ensuring general showroom maintenance, receiving / issuing stocks, and monthly high accuracy stock take.
  • Perform other roles within the store such as maintaining visual standards, assisting team members, or performing operational tasks on the sales floor.
What you'll need
  • Prior experience in retail sales, preferably in furniture, home décor, or related industries.
  • Proven track record of customer centricity and possess strong people skills (approachable, good listener, and empathetic).
  • Ability to work in a fast-paced and dynamic environment.
  • Commitment in giving and receiving feedback - you feel there is always more to learn and are open to feedback on your performance.
  • Commitment to quality with exceptional attention to detail.
  • Good work ethic
  • Excellent team player.
  • Stay relevant and updated with furniture and consumer trends, ready to apply your learning in customer interactions.
  • Flexibility to work weekends and holidays as required.
Job Information
  • Location: Supa Centa Moore Park, 2a Todman Ave, Kensington NSW 2033, Australia
  • Working hours: Retail hours

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