
Operations Manager
3 days ago
Job Title: Operations & Sales Manager (Events · Photoshoots · Catering)
Company: Alangkaar Weddings & Events (Singapore)
Employment type: Full‑time (rostered evenings/weekends; time‑off in lieu provided)
Start date: ASAP / by agreement
About Alangkaar
Alangkaar is a Singapore‑based team delivering Indian wedding décor & events, studio and outdoor photoshoots, beauty salon, and catering. We're growing fast and looking for one accountable owner to drive both sales and end‑to‑end delivery.
The role (why this job exists)
Own the journey from lead → quote → deposit → flawless delivery. You will be the primary salesperson and the on‑ground operations lead, responsible for revenue, margins, client experience, and crew/vendor coordination across events, photoshoots, and catering.
What you'll do
Sales & account management
- Respond to inbound leads (WhatsApp/IG/web) within 1 business hour (≤ 12 h off‑hours).
- Run discovery calls, site visits, and package/menu proposals; send quotes within 24 hours.
- Maintain 3× pipeline coverage vs. monthly target in CRM (e.g., HubSpot).
- Close ≥ 25% of qualified opportunities; collect deposits before booking vendors/crew.
- Build venue partnerships (temples, hotels, function halls); manage key accounts.
Operations & delivery
- Build run‑sheets, rosters, vendor POs, inventory pick‑lists, route plans; lead event setups and teardowns.
- Ensure on‑time setup ≥ 98%, complaints
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