Operations Manager

2 weeks ago


Rochor, Singapore ALANGKAAR PTE. LTD. Full time

**Job Title**: Operations & Sales Manager (Events - Photoshoots - Catering)

**Company**: Alangkaar Weddings & Events (Singapore)

**Employment type**: Full‑time (rostered evenings/weekends; time‑off in lieu provided)

**Start date**: ASAP / by agreement

**About Alangkaar**

Alangkaar is a Singapore‑based team delivering Indian wedding décor & events, studio and outdoor photoshoots, beauty salon, and catering. We’re growing fast and looking for one accountable owner to drive both **sales** and **end‑to‑end delivery**.

**The role (why this job exists)**

Own the journey from **lead → quote → deposit → flawless delivery**. You will be the primary salesperson and the on‑ground operations lead, responsible for revenue, margins, client experience, and crew/vendor coordination across events, photoshoots, and catering.

**What you’ll do**

**Sales & account management**
- Respond to inbound leads (WhatsApp/IG/web) within **1 business hour** (≤ 12 h off‑hours).
- Run discovery calls, site visits, and package/menu proposals; send quotes within **24 hours**.
- Maintain **3× pipeline coverage** vs. monthly target in CRM (e.g., HubSpot).
- Close **≥ 25%** of qualified opportunities; collect deposits **before** booking vendors/crew.
- Build venue partnerships (temples, hotels, function halls); manage key accounts.

**Operations & delivery**
- Build run‑sheets, rosters, vendor POs, inventory pick‑lists, route plans; lead event setups and teardowns.
- Ensure **on‑time setup ≥ 98%**, **complaints


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