Sales Admin

4 days ago

Central Region, Singapore Kanry Search Full time $26,000 - $33,000 per year

Benefits:Competitive salary ($2.6k - $3.3k)14 days AL, 1 months completion bonusPublic transportation reimbursement (From home > office)5 days office hours workweekRotating Saturdays with bonus allowances, after probationSummary:Full time (Sales Admin)$2600 - $ month completion bonus + 14 ALMon - Fri, 9am - 6pm (*IF Saturday/PH, 9am - 3pm)Central (Cityhall area)Job Description:Manage incoming customer enquiries through email, phone, and web chat, delivering timely and professional responses.Process a high volume of sales orders and quotations efficiently, ensuring part number accuracy and adherence to processing timelines.Collaborate with both internal departments and external partners to troubleshoot and resolve order-related issues, including coordinating lead time adjustments with suppliers.Handle various customer claims such as shipment delays, incorrect pricing, or faulty products, ensuring proper documentation and resolution.Promote the use of the company's e-commerce platform by encouraging customers to place orders online.Any other relevant adhoc duties as assignedAdditional Info:Ability to cope in fast paced high volume environments would be advantageousBy submitting your personal data and/or resume, you will be deemed to have agreed and consented to our use and sharing of this information with prospective employers for evaluating and processing your job application."This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nationwide manpower and skills upgrading initiatives.By applying for this role, you consent to Kanry Search Singapore Pte Ltd's PDPA and e2i's PDPA."Kanry Search Singapore Pte Ltd | 24C2261Cheryl Lee | R

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