Call Centre Officer
3 days ago
Job Responsibilities:
- Answering incoming carpark's intercom and general hotline pertaining to customer's inquiry
- Identify and escalate any carpark issue.
- Provide information to customers for any carparks enquiries like pricing, availability etc
- Research, identify and resolve customer complaints by understanding the root of the problem
- Monitoring of carpark entrance / exit condition via CCTV cameras
- Ad hoc duties assigned by superior and managers
Job Requirements:
- Must be able to perform shift duties
- Basic computer knowledge
- Able to multi-tasks and work in an intense environment
- No experience are welcome to apply as training will be provided
- Potential to be promoted to Team Leader position within 6 to 9 months based on excellent performance.
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Call Centre Manager
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Immigration Call Consultant
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Customer Care Officer
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IT Security Operations Officer
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Security Officer
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Property Officer
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Customer Service Officer
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Account Admin Officer
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