Call Centre Officer

As a Call Centre Manager / Assistant Manager, you will be responsible for overseeing the daily operations of our call centre, managing a team of customer service agents, and ensuring that performance targets are met. You will play a key role in driving customer satisfaction, optimizing operational efficiency, and maintaining a positive and productive work...

**Position Summary Statement** The incumbent will be responsible for the transfer of Incoming and Outgoing calls for guests and administration staff and attend to guest requests and enquiries regarding telephone calls, Hotel services and facilities. **Primary Responsibilities** - Connect/transfer incoming and outgoing calls to/from guests and staff. -...

**Responsibilities**: - Responsible for individual KPI - Perform call consultation and secure appointments with prospects. - Achieve monthly targets. - Engage and establish relationship with prospects from daily assigned pool of leads. - Maintain a high standard of professionalism and service during call and text with prospect. - Manage appointment...

Job Responsibilities:Answering incoming carpark's intercom and general hotline pertaining to customer's inquiryIdentify and escalate any carpark issue.Provide information to customers for any carparks enquiries like pricing, availability etcResearch, identify and resolve customer complaints by understanding the root of the problemMonitoring of carpark...

We are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Handle inbound / outbound calls, emails, and chats from...

Inbound Call Centre Agent @ Kallang Sector / Up $2600 + Bonus Working hours: 08.00am – 5.30pm or 08.30am – 6.00pm (Monday to Friday)Job Responsibilities Manage customer's enquiries from our digital platforms (voice and/or non-voice) and ensure customer enquiries are resolved to achieve customer satisfaction Handling customer's enquiries and complaints...

**Admin**: - General office administration and management including facilities and equipment management - Attend to visitors and answer phone calls - Liaise with various parties for the upkeep of the office - Attend to all administrative and office related issues - Provide administrative support to Management **HR**: - Assist with the full spectrum of HR...

**Admin**: - General office administration and management including facilities and equipment management - Attend to visitors and answer phone calls - Liaise with various parties for the upkeep of the office - Attend to all administrative and office related issues - Provide administrative support to Management **HR**: - Assist with the full spectrum of HR...

To be fully responsible for the daily operation of the service centre at the project site. - To liaise with client / consultants, contractor for the monitoring and closure of any residents complaints, feedback and defects. - To carry out conditional survey before and after completion of works within flats. - To manage the information telephone line as well...

Responsibilities: The IT Infrastructure Support Officer will be working in a data centre on rotational shifts or permanent night shift to perform the following tasks: - Install and configure software and hardware - Troubleshoot and monitor system operation - Ensure the security and efficiency of IT infrastructure **Requirements**: - ITE/Diploma holder or...