
Infrastructure Engineer
2 days ago
Responsibilities
· Providing strategic directions for standardizing of SNOC monitoring and efficient use of resources for pro-active application/infrastructure monitoring.
· Identifying areas for improvement in SNOC communications with other Incident/Problem management, Application/Infrastructure SMEs etc.
· Overseeing creation and availability of SNOC monitoring metrics and alerts' reports for management reporting.
· Reviewing completeness and correctness of SNOC monitoring metrics and alerts.
· Establishing measurements and track improvement for SNOC monitoring effectiveness and efficiency.
· Acting as an escalation focal point for all improvement activities involving SNOC
· Supervise and manage a team of service providers to ensure delivery of quality infrastructure services by engaged vendors to the Bank.
· Work effectively and closely with vendor Delivery Managers and technical support staff, regulators, other IT groups such as infrastructure & applications, architecture & engineering, GPS, Finance, internal and external auditors.
· Ability to work closely with various line of business technologies from junior to management level.
· Change governance on all the monitoring changes for production implementation
Perform on call duty on rotation basis.
Requirements
· Excellent communication and organizational skills and able to work with little or no supervision.
· Minimum Degree holder in Computer Science.
· Minimum 5 years IT experience in a bank. In-depth knowledge of application or infrastructure monitoring systems in multi-platforms environment will be an added advantage.
· Minimum 3 years' experience in Scripting and web development.
· Experience in Shell, python and Perl scripts is must.
· Experience in Automation and web reports using AJAX, HTML and JS Framework.
· Experience with various monitoring tools like IBM ITM Tivoli, Netcool, Zabbix and Elastic Search, etc.
· Excellent organizational and prioritization skills.
· Excellent team player and strong interpersonal skills.
· Excellent written and verbal communications skills.
· Proactive and able to work under pressure.
· Strong problem-solving skills and positive attitude.
· Eager to learn and hands-on new technology.
· Passionate on-coding and developing automation to support team on need basis.
· Added advantage on new technology stack to support infrastructure in OPENSIFT, DOCKER & KUBERNETES.
We regret that only shortlisted candidates will be notified.
EA License No. 01C4394
• RCB No E
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