IT Infrastructure Operations Engineer

5 days ago

East Region, Singapore GMP Group HQ Full time $60,000 - $120,000 per year
  • Deliver Service Operations support for internal and external customers, ensuring compliance with SLAs.
  • Maintain and optimize system and product performance, acting as SPOC for escalations.
  • Provide incident, problem, and change management support; escalate to resolver teams when needed.
  • Conduct preventive maintenance, monitor systems, and perform installations, upgrades, and repairs.
  • Coordinate with vendors for hardware issues, replacements, and service delivery performance.
  • Support service cutovers, document lessons learned, and share best practices to improve service quality.
  • Participate in on-call support and assist in operational reporting and task coordination.

Qualifications:

  • Diploma/Bachelor's in Computer Science, Electronic Engineering, or equivalent.
  • Certifications: Unix/Linux, VMware, ITIL Foundation v3.
  • 3+ years' experience with RHEL/Windows servers, VMware, IBM MQ, Apache/Tomcat, monitoring tools, firewalls, load balancers, storage, backup, and security technologies.

Key Skills & Experience:

  • Hands-on application, system, and infrastructure support including health checks, fault analysis, and preventive maintenance.
  • Strong troubleshooting with scripting (Bash, Perl, Python) and Java debugging for automation and issue resolution.
  • Managed network, storage, and security devices; performed upgrades and backup/recovery operations.
  • Administered monitoring tools, performed root cause analysis, and ensured compliance with IT security standards.
  • Collaborated with vendors and supported data center failover and disaster recovery exercises.
  • Demonstrated ownership and organizational skills to drive issues through to resolution.

To apply, please visit and search for Job Reference: L3XW6W3W

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.

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