Guest Services Manager

3 days ago


Singapore SENTOSA BEACH RESORT PTE LTD Full time $60,000 - $120,000 per year

We are looking for an Guest Services Manager to join our team

As an Guest Services Manager , we rely on you to:

  • Take responsibility for overseeing the daily operations of the Front Office and Concierge
  • Assist to supervise and direct the Front Office and Concierge team
  • Ensure all guests are welcomed and assisted upon entering the resort lobby
  • Ensure luggage deliveries, storage and collections are done promptly
  • Engage with guests to ensure guest interaction is established as best possible and enhance their overall experience with the resort
  • Create an exceptional and memorable experience for all guests

We are looking for someone who:

  • Has relevant experiences in the hotel industry, with knowledge in Opera PMS system, knowledgeable in the check in/out system and concierge processes from arrival to departure
  • Preferably comes from a hotel management-related education background or relevant experiences in hotel's Front Office operations
  • Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travellers, as our resort is an international destinations

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now



  • Singapore Artyzen Hospitality Group Limited Full time

    Hotel - Artyzen Singapore Location - Singapore Department Rooms Date Posted 22 July, 2025 **Job Highlights** - Dynamic working environment - Open and collaborative culture Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally...


  • Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25178069 **Job Category**Rooms & Guest Services Operations **Location**W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, Singapore, 98374 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and oversees all property...


  • Singapore YOTEL SINGAPORE ORCHARD ROAD Full time

    **Job Highlights** - Conveniently accessible via Orchard MRT Station - Fun working environment - Attractive Crew welfare and benefits - Get to know our robots, Yolanda & Yoshi The Mission Control Manager (Guest Services Manager) is responsible for overseeing all aspects of the overnight Front Office Operations and to lead the YOTEL team by example and...


  • Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    **Scope of Position**: Responsible for the overall smooth operation of the Hotel. Act as the "Liaison Officer" between guests and Management. Raise accurate and detail log entries for all incidents and occurrences in the hotel and follow through closely to achieve “win-win” situation between guests and hotel. The Guest Services Manager plays a pivotal...


  • Singapore W Hotels Full time

    Join to apply for the Guest Services Manager role at W Hotels . Job Number: Job Category: Rooms & Guest Services Operations Location: W Singapore - Sentosa Cove, 21 Ocean Way, Singapore, Singapore, 98374Schedule: Full Time Position Type: Management Job Summary Serves as the property Manager on Duty and oversees all property operations, ensuring that the...


  • Singapore AMARA SINGAPORE Full time

    Responsibilities Spend ample time in lobby to welcome and solicit guests for feedback. Perform check-in and check-out duties. Assign room and prepare keys for check-in. Resolve guests complaints to their satisfaction. Responsible for the Guest Service Manager float and currency exchange. Process 3rd party charges such as credit card charges. Match bills with...


  • Singapore Artyzen Hospitality Group Full time

    Inspired by Singapore's culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met. Centrally located in the heart of the city, Artyzen Singapore is just a stone's throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark...


  • Singapore AMARA SINGAPORE Full time

    Roles & Responsibilities RESPONSIBILITIES: Spend ample time in lobby to welcome and solicit guests for feedback. Perform check-in and check-out duties. Assign room and prepare keys for check-in. Resolve guests complaints to their satisfaction. Responsible for the Guest Service Manager float and currency exchange. Process 3rd party charges such as credit card...


  • Singapore GRAND PARK CITY HALL Full time

    Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion. If you share our passion for service, we invite you to join us. Discover your passion....


  • Singapore RL SHAN PTE. LTD. Full time

    Assist the Residence Manager in the day-to-day operations of the front desk, and ensure all tasks assigned are completed promptly / on time. - Effectively supervise and support the Front Office team. - Perform all Front Desk-related duties including but not limited to prompt and efficient check-in and check-out of guests, credit checks, guest folio checks,...