
operations assistant
5 days ago
KEY RESPONSIBILITIES
- Collect, assemble, and check First, Business, Economy Class meals, SPMLs, beverages, and inflight items for uplift as per airline requirements
- Perform pick confirmation on Infolog after collecting items from Food Bank, Sub-store, and Bakery
- Collect non-rechargeable items from Supplies as listed in requisition forms
- Label FRCL and BCL food items with flight number and content, and store with EYCL meals in holding refrigerators
- Check all airline carts (FRCL, BCL, EYCL, SPML) and bulk items to ensure correct uplift
- Coordinate with Catering Control for final adjustments based on passenger load
- Prepare additional meals if loading hasn't started
- Ensure equipment sets match the Equipment Load Plan
- Comply with HACCP and food safety procedures
- Complete SQ/SATS Handover Forms and handover directly to cabin crew (onboard for SQ/OAL flights)
- Load/unload catering items according to the Galley Loading Plan and manage assigned galley
- Verify complete and correct loading of equipment in aircraft galleys
- Check meals with cabin crew before handover
- Coordinate last-minute meal uplifts
- Perform other duties as assigned by the officer
KEY REQUIREMENTS
- Possess basic frontline customer service skills
- Be able to lift catering materials weighing up to 20kg
- Ability to read and speak English to ensure effective communication
- Basic computer skills
- Work rotating shifts
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