Supervisor / Assistant Store Manager (Luxury Fine Jewelry & Watches)
2 days ago
This role supports the Boutique Manager in driving 360° boutique performance across sales, CRM, client experience, operations, team development, and boutique standards.
Adecco is partnering with esteemed luxury jewelry and watch maisons to hire an experienced Sales Supervisor / Assistant Store Manager.
Key Responsibilities
- Lead and inspire the boutique team to achieve sales targets, KPIs, and overall productivity goals
- Oversee clienteling excellence including CRM management, client prospecting, follow-ups, and service recovery
- Support daily boutique operations such as stock management, receiving, quality checks, inventory accuracy, and compliance
- Manage manpower planning, daily floor supervision, and onboarding/training of new joiners
- Monitor product assortment, review stock levels, and support watch & jewelry sales opportunities, including high-ticket creations
- Conduct daily briefings, monthly meetings, and assist with reporting for commercial, retail & marketing teams
Job Requirements
- Minimum 4-5 years of luxury retail experience with at least 2-3 years in a supervisory role (watches or jewelry experience preferred)
- Strong leadership and coaching abilities with a proven track record in sales and client engagement
- Excellent communication, planning, and problem-solving skills with a strong attention to detail
Next Steps:
- Prepare your updated resume, including current salary details (base, incentives, AWS, etc.) and expected package.
- Click 'Apply here' or email resume to
- Only shortlisted candidates will be contacted.
Zoe Siow
Direct Line:
EA License No: 91C2918
Personnel Registration Number R
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