Repair & After Sales Administrator (Luxury Retail)

2 days ago

Central Region, Singapore Adecco Personnel Pte Ltd. Full time $60,000 - $80,000 per year

To oversee repairs with the sales team, ensure quality checks, maintain workshop standards, support daily operations, training, and administrative tasks to enhance client service.

The Oppurtunity:

  • Monday to Friday / Weekend off
  • Location: Town
  • Permanent role

A renowned French luxury maison known for refined craftsmanship, timeless elegance, and inspired creations in jewelry, watches, and fragrances.

The Job:

  • Manage the full repair process with the sales team, from diagnosis and client inquiries to cost estimates, coordination of repairs, and quality checks.
  • Promote teamwork and support daily boutique operations by expanding knowledge in High Jewelry, Jewelry, Watchmaking, and Stones, attending trainings, and completing LMS assessments to enhance client service standards.
  • Ensure the workshop is well-maintained and compliant with Maison guidelines, including proper setup, care of creations, and management of spare parts.
  • Assist with reporting and administrative duties as required.

The Talent:

  • Minimum 3 years' experience in customer service, luxury retail, and after-sales operations.
  • Highly client-focused with strong problem-solving abilities and consistent follow-through.
  • Fluent in English and Mandarin, with excellent communication skills to engage effectively with clients.
  • Proficient in MS Office, with the ability to work independently as well as within a team.
  • Approachable, service-oriented, and committed to delivering exceptional results.

Next Step:

  • Please prepare your updated resume, including your current salary package with a detailed breakdown (e.g., base, incentives, annual wage supplement, etc.), as well as your expected package.
  • Apply through this application or send your resume to in MS Word format. We'd love to hear from you
  • We regret that only shortlisted candidates will be notified

Lorwene Guzman

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R1104194

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