Assistant General Manager

3 days ago


Orchard, Singapore 67 Pall Mall Singapore Ltd. Full time $80,000 - $120,000 per year

Leadership & Operations

  • Oversee and coordinate day-to-day club operations across front-of-house, F&B, kitchen, cellar, facilities, events, and member-facing departments.
  • Support the GM in executing the club's strategic objectives and financial targets.
  • Maintain operational excellence and ensure SOPs are upheld and evolved.
  • Act as the acting GM in the GM's absence, providing consistent leadership and decision-making.

Member & Guest Experience

  • Lead by example to deliver exceptional member experiences that reflect the values and standards of 67 Pall Mall.
  • Act as a visible and approachable leader on the floor, fostering engagement with members and guests.

People & Culture

  • Mentor, coach, and lead department heads and their teams to deliver excellence and professional growth.
  • Drive a culture of accountability, hospitality, and innovation.
  • Support recruitment, onboarding, and performance development processes.
  • Work closely with HR on performance management, recruitment, and team culture-building.

Financial & Strategic Management

  • Assist the GM with budget planning, cost control, and financial oversight.
  • Participate in board meetings and present insights on operations and business performance.
  • Help identify and execute commercial opportunities, cost efficiencies, and member engagement strategies.

Events & Programming

  • Oversee execution of all club events in partnership with Events and F&B teams.
  • Bring creativity to member programming and partnerships that reflect the Club's positioning.

Compliance & Risk

  • Ensure compliance with local laws, licensing, and safety regulations.
  • Maintain high standards of hygiene, security, and member confidentiality.

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