ServiceNow Solution Architect

2 days ago

Central Region, Singapore DXC Technology Singapore Pte Ltd Full time $70,000 - $120,000 per year

Responsibilities & Activities:

  • Lead solution implementation projects;
  • Own technical and business design of the end-to-end solution during implementation;
  • Conduct design reviews and data quality assurance;
  • Manage and communicate with external client teams during the sales process and post-sales delivers;
  • Lead and participate in RFPs and provide technology solution content;
  • Audit existing client's implementation and recommend enhancement.

Experience & Competency:

  • 5+ years' experience in IT or Customer support organizations;
  • 3 years' experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM);
  • Relevant ServiceNow certifications with a minimum of 1 CIS certification
  • Good understanding of SQL, XML, and web-based technologies;
  • 1+ years' experience in implementing and aligning business processes to the ITIL best practices;
  • Fluency in English (must-have)
  • Availability to travel within ASEAN.
  • Articulate, effective communication skills;
  • Result-driven and customer-centric;
  • Able to inspire customer confidence through professional presence, self-confidence;
  • Ability to multi-task and work on several accounts simultaneously;
  • Demonstrated ability to influence, consult and growing of the business;
  • Positive attitude when solving business and/or technical problems;
  • Self-starter with the ability to assume leadership and work without direct supervision.
  • Singapore Public sector experience will be advantageous

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