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Servicenow Architect

2 weeks ago

Central Region, Singapore Jobline Resources Pte Ltd Full time $90,000 - $120,000 per year

Responsibilities


• Lead solution implementation projects;


• Own technical and business design of the end-to-end solution during implementation;


• Conduct design reviews and data quality assurance;


• Manage and communicate with external client teams during the sales process and post-sales delivers;


• Lead and participate in RFPs and provide technology solution content;


• Audit existing client's implementation and recommend enhancement.

Requirements


• Degree in Computer Programming or Information Technology related discipline


• 5+ years' experience in IT or Customer support organizations;


• 3 years' experience working as a technical consultant or business analyst in the delivery implementation of ServiceNow with a focus on Technology Workflows (ITSM, ITOM, ITAM);


• Relevant ServiceNow certifications with a minimum of 1 CIS certification


• Good understanding of SQL, XML, and web-based technologies;


• 1+ years' experience in implementing and aligning business processes to the ITIL best practices;


• Availability to travel within ASEAN.


• Articulate, effective communication skills;


• Result-driven and customer-centric;


• Able to inspire customer confidence through professional presence, self-confidence;


• Ability to multi-task and work on several accounts simultaneously;


• Demonstrated ability to influence, consult and growing of the business;


• Positive attitude when solving business and/or technical problems;


• Self-starter with the ability to assume leadership and work without direct supervision.


• Singapore Public sector experience will be advantageous

Licence no: 12C6060