Operation & Sales Manager (Beauty Industry)

5 days ago


Central Region, Singapore Private Advertiser Full time $90,000 - $120,000 per year

Key Responsibilities:


•  Overseeing daily operations across multiple aesthetics outlets to ensure operational efficiency and excellence in service delivery.


•  Able to Lead and motivate beauty consultants, beauty therapist and sales teams to achieve and exceed sales targets.


•  Monitor sales and report for sales metrics to management


•  Developing and implementing strategic sales plans to drive revenue growth and enhance customer engagement within the beauty sector.


•  Managing staff scheduling, performance, and training to ensure high-quality customer service and product knowledge.


•  Addressing customer feedback and resolving any complaints with professionalism to ensure customer satisfaction and loyalty.


•  Ensuring smooth store operations, efficient inventory control, and compliance with company standards and beauty industry regulations.


•  Identifying and capitalizing on new business opportunities to further expand outlets presence and success in the beauty market.


•  Source new treatments and work closely with Marketing Team to come up with sales campaigns and promotions for outlets.

Qualifications


• At least 3 years of experience in retail management, preferably within beauty or lifestyle brands


• Strong leadership capabilities with a proven track record of motivating and managing multiple teams


• Demonstrated success in meeting and surpassing sales targets efficiently


• Excellent planning, organizational, and problem-solving skills


• Exceptional customer service orientation with experience in professionally handling complaints


• Flexibility to work weekends and thrive in a fast-paced environment



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