Operation & Sales Manager (Beauty Industry)
6 days ago
Key Responsibilities:
• Overseeing daily operations across multiple aesthetics outlets to ensure operational efficiency and excellence in service delivery.
• Able to Lead and motivate beauty consultants, beauty therapist and sales teams to achieve and exceed sales targets.
• Monitor sales and report for sales metrics to management
• Developing and implementing strategic sales plans to drive revenue growth and enhance customer engagement within the beauty sector.
• Managing staff scheduling, performance, and training to ensure high-quality customer service and product knowledge.
• Addressing customer feedback and resolving any complaints with professionalism to ensure customer satisfaction and loyalty.
• Ensuring smooth store operations, efficient inventory control, and compliance with company standards and beauty industry regulations.
• Identifying and capitalizing on new business opportunities to further expand outlets presence and success in the beauty market.
• Source new treatments and work closely with Marketing Team to come up with sales campaigns and promotions for outlets.
Qualifications
• At least 3 years of experience in retail management, preferably within beauty or lifestyle brands
• Strong leadership capabilities with a proven track record of motivating and managing multiple teams
• Demonstrated success in meeting and surpassing sales targets efficiently
• Excellent planning, organizational, and problem-solving skills
• Exceptional customer service orientation with experience in professionally handling complaints
• Flexibility to work weekends and thrive in a fast-paced environment
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