Assistant Manager​

1 day ago

Central Region, Singapore PSB Academy Pte Ltd Full time $60,000 - $80,000 per year

General

  • Work as an individual/team to achieve corporate and business objectives
  • Prepare and process royalty checks and reconciliation
  • Assist in the running of the respective Graduation Ceremony
  • Maintain quality standards in relation to Edutrust Compliance

Student Management

  • Perform full spectrum of student services administration, including but not limited to

❖Organise and conduct orientation for new students

❖Prepare and disseminate confirmed start term, test/quiz/exam information to students

❖Resolve student's queries and issues pertaining to their pathway and course administration

❖Handling and processing of student's queries/requests (re-module, deferment, extension, exemption, programme switch, withdrawal, etc)

❖Monitor and track module enrolments of students in each term and follow-up on deviations to standard study pathway

❖Use the Student Management System to perform and administer the enrolment of students for their study

❖Monitor attendance of students, administer warning letters, follow-up on absenteeism and provide weekly/monthly reports

❖Prepare info for student pass renewal

❖Prepare class attendance registers (online)

❖Disseminate information to students via mass communications platforms

❖Monitor student payment of course fees and issuance of invoices

❖Follow up with student on absences for exams

❖Flagging and follow up of at risk students

❖Know and be able to cover students across portfolio

Programme Management

  • Assist in lecturer orientation where required.
  • Liaise with internal academics and/or university partners on administrative and operational matters related to the courses
  • Build and maintain good relationship with internal and external stakeholders
  • Know and be able to cover programme(s) across portfolio
  • Attend disciplinary board and take minutes

Financial Management

  • Checks, monitoring and follow up of department's receivables

Supervise and mentoring of designated Executive / Senior Executive(s)

Requirements

  • Degree In any discipline.
  • 5-7 years with a minimum of 1 year of supervisory role and have relevant working experience in education sector.
  • Meticulous and self-motivated with strong organisation skills
  • Possess good time management and administration skills
  • Able to work individually and as a team player with customer-oriented mindset and good communication skills
  • Able to work under pressure in fast-paced work environment
  • Proficient in Microsoft Office applications and comfortable in using 3rd party software
  • Must be able to work on rostered shift hours (If necessary).

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