
Helpdesk Engineer
7 days ago
Salary $3500 - $4200
Location: Changi ( MRT Accessible )
5 days work week
1 year contract convert to Permanent
Responsibilities:
- Provide first-level technical support for hardware, software, network, and mobile devices.
- Troubleshoot and resolve IT-related problems
- Troubleshoot issues related to Office 365, Windows OS, and basic networking
- Set up and maintain desktops, laptops, printers, and mobile devices.
- Account setup and equipment provisioning.
- Maintain accurate documentation of support requests and resolutions.
- Escalate unresolved issues to higher-level support when necessary.
- Ensure timely follow-up and closure of support tickets
Responsibilities:
- Diploma / Degree in IT
- With experience in IT helpdesk experience
- Technical knowledge of Windows OS, Office 365, basic networking and common engineering software.
By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only short-listed candidate will be notified.
Reg No: R1102058
Seow Soek Fern
EA License No: 20C0426 (Elitez & Associates)
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