
Reservation Agent
5 days ago
Wyndham Singapore Hotel is hiring a Full time Reservation Agent role in Downtown Core, Singapore. Apply now to be part of our team.
Job summary:
- Looking for candidates available to work:
- Monday: Morning, Afternoon, Evening
- Tuesday: Morning, Afternoon, Evening
- Wednesday: Morning, Afternoon, Evening
- Thursday: Morning, Afternoon, Evening
- Friday: Morning, Afternoon, Evening
- Saturday: Morning
- Sunday: Morning
- 2-3 years of relevant work experience required for this role
- Working rights required for this role
- Expected salary: $2,580 - $2,750 per month
- This role is an urgent hire
Job Description
Respond to room reservations enquiries via email and/or phone promptly and ensure it is replied promptly
Handles credit card information and charges for all prepaid reservations
Coordinate and communicate with operations for guest special requests to ensure smooth check in
Input and update reservation information into system
Manage corporate, air lines and group bookings
Follow up and monitor on advance deposits or prepayment
Assist to promote and upsell rooms to increase room revenue
Manage "No shows" and work with Front Office on charges
Keep abreast of special rates, offers and promotions in the Hotel and provide updated information to guests
Requirements
Relevant experience working in Hotel
Good to have Opera Cloud knowledge
Able to work shifts
Able to multi task and thrive in fast paced environment
Self starter and willing to learn
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